Quality, Compassion and Integrity The letters QCI stand for Quality, Compassion and Integrity. Those words are the foundation upon which we have built our business and guide us in our relationships with our employees and our clients. We have built our foundation on these values because they are essential to who we are and reflect the service we offer. Founded in 1997 by health care professionals with headquarters in Grand Rapids, Michigan, we are proud to serve health care providers nationwide.